A great method to drive innovation throughout the organization is to constantly search for alternative ways of doing business. A key part of the de Bono Thinking Systems is the use of alternatives. Creativity is about finding alternatives, different ways of doing things. Too often we are satisfied with the current state and avoid any effort for improvement. Before we realize it, our sales are declining and customers are moving to our competitors. We should always be looking for new ways to improve a product, process, or business operation. Not just when problems occur or during special situations, but always, every day!