leadership

Deming's 14 Rules of Management

Deming's 14 Rules of Management

W. Edwards Deming, the father of quality management outlined 14 points he felt were essential to implementing and succeeding with Total Quality Management (TQM) practices. These 14 points first appeared in 1982 when Deming published Out of Crisis and are the foundation for the mindset and action an organization needs to achieve TQM success.

And companies like Toyota and Honda which followed these “best practices”, were decades ahead of their slow moving, reluctant-to-change competitors. Though Deming published these over35 years ago, every organization can gain great benefits from adopting a TQM mindset and purpose.