When conducting market research (MR), two key areas to be aware of are biases and ethics. Bias is defined as prejudice in favor of or against one thing, person, or group; typically in an unfair way. Ethics are the moral principles that govern your behavior or how you conduct an activity. In this age of fake news, it is critical to ensure your research minimizes bias (yours and respondents) and you conduct ethical research. Conducting your research with minimal bias and with an ethical behavior is critical as a provider of market information to drive decision making, solve problems, or identify new opportunities.
The world seems like a pretty crazy place lately. “Fake news” is an ongoing buzzword, causing people to question everything they read, hear, and see. Or worse, too many people are not questioning what they hear. The lack of critical thinking is a serious issue. The widespread and persistent ignorance needs to be addressed. It is time to stand-up and change your corner of the world.